Currently, we only ship within the U.S. If you’re outside the U.S., sign up for our mailing list and we’ll let you know as soon as Soteri ships in your area. And feel free to shoot us a note at hi@soteriskin.com so we know where Soteri should be next!

While many people see improvement within the first week, this isn’t true for everyone. You can expect to see results within 3-4 weeks after starting to use your Soteri products twice daily.

Soteri products are formulated to be safe for the most sensitive of skin (ie. eczema, psoriasis, rosacea, and xerosis) and even damaged skin.

Most skin conditions involve disruption of the balance between the skin barrier, acid mantle, and microbiome, which Soteri was specifically created to correct.

Try Soteri and see if you like it (we think you will). If you don’t, we have a 30-day no-questions-asked return policy.

While some people never experience this sensation upon applying Soteri Skin, others may find that they experience stinging or tingling. Don’t worry; the tingling sensation is perfectly normal. It’s an indication that your skin barrier may have been compromised, and that our formulation is working to reset your skin's balance.

You can return your Soteri product within 30 days of receiving it for a full refund. Just email us at customersupport@soteriskin.com, and we’ll be happy to assist.

Yes. If prescribed, apply the steroid first, wait 5 minutes, then apply
Soteri.

Note: Topical steroids are usually limited to 2 weeks/month. Soteri is
safe for daily use to help reduce steroid reliance.

Apply twice daily (AM & PM, always after showering).

• Morning face routine: Cleanse → Soteri → Sunscreen →
  Makeup (if desired).
• Body routine: Apply Soteri to affected areas
  morning & evening.
• If using steroids: Apply steroid → wait 5 mins →
  apply Soteri.

Yes Soteri Skin is lightweight in texture and fits well underneath make up. Apply Soteri Skin first and then your make up.

In our experience, sample sizes just aren’t enough to see what Soteri can really do. It takes consistency — at least 3+ weeks of regular use — to experience the full results. The best way to get started is with our Eczema Relief Kit, designed to help you see (and feel) the difference.