Learn how to get started with Soteri Skin to live eczema free

You can expect to see visible improvement within the first few days of application, with your baby's eczema likely resolving completely over a four-week period. For best results, apply the product consistently twice daily—especially after cleansing your baby's skin. Please avoid using other moisturizers alongside Soteri Skin, as most tend to have a high pH, which can further irritate eczema-prone skin

No, you have to start with Active Flare-Up Eczema Relief Cream for the first 3 weeks, and then after that you switch to Long-Term Eczema Relief Cream, for the next 4 weeks.

Yes, it is safe for children and newborns. We have undergone safety, stability and microbial tests and have the eczema association's seal for approval. However, we recommend that for children under 5, you use the Soteri Skin Baby Eczema Cream as their skin is more delicate and sensitive.

Soteri Skin Eczema Creams can help with damaged, itchy, dry, irritated, eczema prone skin. It also helps those who have rosacea and psoriasis. However our clinical trials show that we are most effective for those with dry and eczema prone skin.

If you are still experiencing some tingling upon acclimation, don't worry. This is a good indication that Soteri's pH/LOCK® complex is working on your skin to restore your acid mantle and balance your surface skin pH. With continued use and as your skin starts to heal from eczema, the tingling and stinging will fade away, leaving your skin healthy and eczema-free.

• Step 1: Start your treatment with Active Flare-Up Eczema Relief Cream. This is our reduced-strength eczema topical, which helps you adjust to Soteri Skin's active ingredients. We recommend that you use Active Flare-Up Eczema Relief Cream for the first 2-3 weeks or during active flares.
• Step 2: After the first 2-3 weeks with Active Flare-Up Eczema Relief Cream, please transition to Soteri Skin's Long-Term Eczema Relief Cream This is Soteri Skin's full-strength topical. Use it for 4 weeks.
• Always apply Soteri Skin eczema creams twice per day, in the morning and in the evening, and always after showering.
• If you are using a steroidal cream, apply it before you apply Soteri.

If you have to use a steroid, apply the steroid first, wait 5 minutes and then apply Soteri Skin.

Apply Soteri Skin creams in the morning and in the evening.

• It's especially important to apply it immediately after showering.
• If you have hand eczema, you should always apply Soteri Skin creams after washing your hands.
• If you are using a steroid, apply the steroid first, wait for 5 minutes, and then apply Soteri Skin.
• Do not use Soteri Skin with any other moisturizing cream because they will imbalance your skin pH and therefore undo Soteri Skin's benefit.
• If you are using sunscreen or makeup, apply Soteri Skin first.

Yes you can apply Soteri Skin creams first and then your makeup. If you are eczema prone, make sure you are using a clean make up brand that doesn't irritate your skin.

Currently, we only ship within the U.S. If you're outside the U.S., sign up for our mailing list and we'll let you know as soon as Soteri ships in your area. And feel free to shoot us a note at hi@soteriskin.com so we know where Soteri should be next!

You can return your Soteri product within 30 days of receiving it for a full refund. Just email us at customersupport@soteriskin.com, and we'll be happy to assist.