pH/LOCK® Eczema Relief

Face & Body Eczema Cream

$39.99 ($0 value)
100 ml | 3.4 fl oz
Ages 5+
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Steroid-free & dermatologist recommended
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Corrects & maintains skin pH at 4.7 for 12 hours
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Repairs the leaky skin barrier for lasting resilience
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Helps prevent flare ups with consistent use
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Lightweight, fast-absorbing, non-greasy texture
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Clinically tested for lasting relief in 4 weeks

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Description +

Restorative daily formulae with pH/LOCK® technology to correct and maintain skin pH balance, restore the barrier and prevent flareups.

Ingredients +

Ingredient Highlights

  • pH/LOCK® Complex: A patented acid complex that repairs the skin mantle, corrects pH, and maintains balance
  • Colloidal Oatmeal: Dermatologist-trusted to relieve itch and soothe sensitive skin
  • Niacinamide (Vitamin B3): Powerhouse vitamin that renews, strengthens, and hydrates
  • Ceramide Complex: ​​Skin-identical lipid s that strengthen the barrier and lock in hydration
  • ​​Shea Butter: Rich emollient that smooths, softens, and deeply hydrates.

Full List of Ingredients

Purified Water, Butyrospermum Parkii (Shea) Butter, Glycerin, Helianthus Annuus (Sunflower) Oil, Cetearyl Alcohol, Sodium Citrate, Ceteareth-20, Citric Acid, Oat Amino Acids, Niacinamide, Dimethicone, Ceramide NP, Ceramide AP, Ceramide EOP, Sodium Lauroyl Lactylate, Cholesterol, Xanthan Gum, Caprylyl Glycol, 1,2-Hexanediol, Phenoxyethanol.

How to Use +

  • Switch after Step 1: Move to Step 2 once your skin has adjusted.
  • Apply twice daily: Morning & evening, always after showering.
  • Stay consistent: Use for 4+ weeks to keep skin balanced & protected.
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CLINICALLY PROVEN

Eczema Free
in 4 weeks*

*In a 4-week clinical study of eczema sufferers:

100%
Saw significant improvements
60%
Saw complete symptom relief
Bedi G et al. Int J Res Dermatol. 2022 Nov;8(6): 543-550

Formulated for Dry, Itchy and Eczema Prone Skin

Dermatologist<br>Recommended Dermatologist
Recommended
Steroid<br>Free Steroid
Free
Allergy<br>Tested Allergy
Tested
Fragrance<br>Free Fragrance
Free

Frequently Asked Questions

Is Step 2: pH/LOCK® Eczema Relief Cream safe for kids? +

Yes — the Starter Kit is safe for children ages 5 and up. Each formula has undergone rigorous safety, stability, and microbial testing to ensure it's gentle yet effective. Soteri Skin also carries the National Eczema Association Seal of Acceptance, a trusted mark for eczema-prone skin.

Is tingling normal with Step 2? +

Yes — mild tingling can happen on irritated or flaring skin and means the pH/LOCK® technology is working. If you're flaring, start with Step 1, which is gentler. As your skin heals, the tingling fades, and Step 2 supports long-term barrier repair and flare-up prevention.

Are Soteri Skin products safe during pregnancy and breastfeeding? +

Yes — our formulas are safe, non-steroidal, and dermatologist-tested. They carry the National Eczema Association's Seal of Acceptance and are designed for sensitive, eczema-prone skin.

Soteri Skin was born from our founder's journey: his wife, Samantha, struggled with severe eczema during pregnancy and wanted a steroid-free solution. Dr. Rafal developed the first pH-restoring formula, which healed her skin barrier in just 4 weeks. That same science-backed solution is now available to support safe, effective relief for others during pregnancy and beyond.

What should I use after finishing Step 2? How long should I continue? +

Step 2 is safe for daily, long-term use. It keeps your skin's pH balanced and strengthens the barrier to prevent future flare-ups. Since eczema often has a genetic component, ongoing use is recommended to maintain healthy, resilient, flare-free skin.

How long does Step 2 last? +

One bottle typically lasts 30 days when used on affected areas. If applied more generously or over larger areas, you may need it sooner. For convenience, we recommend subscribing to two bottles monthly so you never run out.

What are the full ingredients in Step 2? +

Water, Butyrospermum Parkii (Shea) Butter, Glycerin, Helianthus Annuus (Sunflower) Oil, Cetearyl Alcohol, Sodium Citrate, Ceteareth-20, Citric Acid, Oat Amino Acids, Niacinamide, Dimethicone, Colloidal Oatmeal, Ceramide NP, Ceramide AP, Ceramide EOP, Sodium Lauroyl Lactylate, Cholesterol, Xanthan Gum, Caprylyl Glycol, 1,2-Hexanediol, Phenoxyethanol.

Is it safe to use Soteri Skin Cream on eyelids? +

Yes — but use Step 1 pH/LOCK® Lite or Baby Cream, since eyelid skin is very delicate. Apply only a tiny amount and gently tap until absorbed to avoid it running into your eyes.

Can I use different body washes before applying Soteri? +

Yes. After cleansing, Soteri rebalances your skin's pH to the optimal level. Choose a gentle, sensitive-skin body wash, and always apply Soteri after each wash. Avoid layering other moisturizers in between, as they may disrupt pH balance.

Can I still use face oils with Soteri Skin Creams? +

We don't recommend adding other skincare products, as they may reduce Soteri's effectiveness. Soteri already hydrates while rebalancing skin pH. For extra support, try a black tea compress before applying — it can help soothe facial eczema and works well alongside our creams.

Customer Reviews

Based on 41 reviews
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Becky

I cannot say enough about the Soteri skin care line. I have been struggling with eczema for a couple of years now and my skin has never looked better or felt better. I am so grateful that you guys were online and that God put me at the right place at the right time to find your skin care products. I can’t say enough about Nicole and your staff. They are super amazing helping me every step of the way to get through this battlefield that I’m walking through. I started using your product in April. I think I have purchased one full set in Six number two product. I have recommended it to two friends.

Grateful.

We’re so glad the product helped you, Becky. Thank you for taking the time to leave us a review. We really appreciate your support.

W
Wendy Shray
Finally relief after 15 years of suffering from eczema

I am so thankful for Soteri Skin! After suffering with eczema on my entire body for the past 15 years! I am so happy to finally be relieved of the rashy, itchy and irritated skin. I had gone to numerous dermatologists over the years who prescribed steroid ointments that only provided temporary relief. With daily use of Soteri Skin to adjust the pH my skin, the acid mantle was restored, and the skin barrier was strengthened. With continued use, I finally had clear, smooth and calm skin again! After so many years of suffering, I am really upset that none of my doctors are aware of this product. In fact, one of the soaps that the dermatologist recommended, I later discovered was alkaline in nature. Using it was making my skin condition worse! Every dermatologist needs to know about this product and recommend it to their patients.

D
D.
Best product on the market

My nine-year-old son has had eczema since he’s been a toddler and no doctor recommended creams have worked until now. It’s tough being a kid these days and my son being in third grade was very embarrassed by his rough skin. I suggested we give Soteri No more rough patches a try. I was a little worried he wouldn’t adhere to putting it on every morning and every night but he was so excited about smoothing out his skin. He never missed an application. After the first week we noticed a considerable differences and by the end of a month his eczema was almost completely cleared up. Not only has it worked really well for him, but he has seen a long lasting improvement and requested more product. It has made me as a father so happy to see my son’s confidence and comfortability in his own skin build. He’s currently experiencing a long lasting improvement and It has made me as a father so happy to have a solution that actually works.
He’s currently using this on his legs, arms and neck on a regular basis with great results. Not only am I a firm believer in this product but my son now tells all of his family and friends how great it is! We thank the Soteri team for making such an amazing product ❤️

Y
Yoriko Shiraishi
Happy hands

I have atopic dermatitis and developed persistent hand eczema from over-washing during the pandemic. I used both prescribed steroid ointments + moisturizers, but the relief was always brief. Although I still have some eczema on my body, Soteri Skin healed my hand eczema on its own. Wow. For my hands specifically, it worked better than steroids. I love the non-greasy, silky texture, and how it softens my skin. It did sting initially, but the stinging subsided as skin improved. Being able to reapply throughout the day without worrying about side effects, is a big plus. Third month in, my skin seems more resilient. Glad I stuck to the brand message: “Good things come to those who wait.” <3

S
S.J.
Amazing results!

I couldn't be happier with the results. I've used Soteri for a few months now and I can honestly say they have completely transformed my skin. I started with Gentle Start and now I'm using no more rough patches. It works amazing for me and I'm glad I found this company.